Refunds and Voids are Easy on Droid X!
If you accidentally charge your customer the incorrect amount using a mobile phone (like the Droid X) and ROAMpay mobile you have two options.
1. You can void the entire amount to ensure your customer is not charged the incorrect amount. From the main menu select Void and locate the transaction that needs to be canceled. Locate the transaction and select void. You will receive a prompt asking if you would like to void the transaction, select void.
Once the incorrect transaction is voided you can begin entering the transaction again.
or
2. You can refund the difference in dollar amounts between the incorrect amount and correct amount. Go to refund, enter the amount of the refund and the customers credit card information.
Filed under: Android Credit Card Processing, Droid X credit card processing, ROAMpay mobile application Tagged: accidentally charged wrong amount, droid x credit card processing, incorrect amount on mobile transaction, mobile merchant questions, paymentmax, refunds and voids on roampay mobile
